Help

Support

Contact support@fandaria.com • Typical reply under 24 hours

Contact

Common Questions

  • Notifications not appearing? Ensure notifications are enabled for Onederland in iOS Settings → Notifications. Open the app once after installation to register channels.
  • Apple Health data missing? Open iOS Settings → Privacy & Security → Health → Onederland and enable read permissions for the data you want to see.
  • Backups Create a backup from Settings → Backups. Save to iCloud Drive or Files; Onederland cannot access your backups.
  • AI food logging disabled? Requires an active subscription and network access. Try again later if runtime config is still loading.

Privacy & Terms

See our Privacy Policy and Terms of Use. Your health data stays on your device by default.